Originally Posted by
irishguy28
The general understanding on carriers where food is for purchase is that those customers who wish to buy something will make this known to the staff as and when appropriate. Not everyone needs or wants to be disturbed by a direct question from the staff particularly, as you say, when there are flights where almost no one orders food...
Maybe I wasn't clear. On the eastbound flight, EWR-KEF, departure was at 8:50 p.m. Although very few people wanted to buy food, the FAs offered drinks for purchase to every row and many people bought them.
The mixed-up service was on the westbound flight, KEF-EWR, with scheduled departure at 5:00 p.m. Iceland time, actual 5:30 p.m. So the flight was within the dinner hour, even for Europeans who might have wanted to eat late, since it was 7:30 in continental Europe.
But I had pre-purchased food. That is, ordered and paid for it in advance, as had many other people. Advance orders of sliders were served pre-emptively at the first possible moment, about 5:45 p.m. Most paid-for orders of chicken, in the back of the plane, were served pre-emptively around 6:30 p.m. I was the only passenger in that part of the plane who had to request his paid-for order. It would make sense to me if everyone had to request their food when they were ready for it; I'm not sure that everyone who received their sliders at 5:45 wanted them that early. It would make equal sense to me to serve pre-ordered food row by row in order to complete it systematically.
I still think it was strange that drinks for purchase were offered to some rows where there was no food order to deliver, not to others. I suppose it is possible that some passengers signaled the FA with a gesture or twitch that I didn't see.