No offense intended. I'll still continue to send cards & letters for "Above and Beyond" behavior. And I'll still fly Delta.

Reviewing the last couple of years of letters and the cards out of Sky Magazine that I have sent, the vast majority of the positive have been to less senior people, both flight & ground who went out of thier way. The 4 negative letters (in 7 years) involved very senior people who just didn't care. I realize that this is a broad, gross, sweeping generalization. And as an 18 year old trapped in a 53 year old body, I would love to be proved wrong, over and over.

By the way, I have great respect for anyone who can do something well that I can't. I could never do your job for even a single 3-day trip, much less a career. Have a good next trip. And I look forward to flying with you in the future.



[QUOTE=FoPAA]Well, I don't especially.
Dallas49er, why are you equating good service with junior FAs? And poor service with senior FAs?
On one of my last flights, a passenger sought me out in the terminal after the flight, and much to my delight said "you are a throwback to the days when all FAs were nice!" (which, of course, made my day!)
I have also been occasionally horrified by, shall we say, more slipshod methods of service used by the junior FAs of which you are so fond.
And, as DeltaPurser pointed out, that junior FA won't be ahead of me in the non-rev line anyway!

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