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Old Jul 11, 2017, 2:14 am
  #6  
stvr
 
Join Date: Mar 2014
Location: SJC/BUR
Programs: Hyatt Diamond, IHG Platinum, Hilton Gold, Club Carlson Gold, Starwood Gold
Posts: 1,079
Originally Posted by dgt2n

* The hotel didn't link my two reservations despite calling ahead and asking them to
* Even after checking in, the receptionist told me that I'd have to visit the front desk the following day to receive new a new room card. When I questioned why, he appeared to have made a change.
* Upon returning to the hotel Saturday afternoon, the room card had still been deactivated.
I failed to mention this because it was the LEAST of our issues, but this EXACT SAME sequence of events happened to us.
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