Originally Posted by
AnnKangas
... (I used to be able to cancel the tickets for free with points) ...
Originally Posted by
SeaHawg
... That being said, unless you are DM or PM, Delta owes you nothing.
She was but appears not to have adjusted to the reduced perqs that follow loss of DYKWIA status.
Originally Posted by
CalVol
... What it actually sounds like to me is someone who flies a bit (enough to accumulate enough miles for a family vacation) but isn't really a FF. Does this: sound like something a real FF would write?
If she used to be able to cancel award tickets at no cost, she's an ex DM or PM.
I'd suggest she consider Southwest (WN) for her future trips. They enplane more passengers in the U.S. than any other airline (Delta included) and offer unlimited no-fee changes, refares & refunds (cash or coupon valid for up to a year, depending on the circumstances of the original purchase), and every seat is first class with free peanuts!!!!!