Originally Posted by sf_to_fl

I booked a ticket with cash (not miles) in business class on delta.com and noticed that my bom-ams leg is on 9w and is marked as full y while the delta connecting flight is in discounted business..i feel scammed as i thought i was buying a business class ticket.

Upon further inspection all of the business class flights on delta.com involving 9w have the 9w legs in full y. Is there anything I can do to get this changed to business? Tempted to file a dot complaint. This wasnt a cheap ticket.