So let me jump right in here and use my share of bandwidth....

What's all the excitement about having/not having a moderator? A moderator is for the owner of the site to, if he desires, keep certain material off his website. It's not for the posters. If the posters don't like a particular comment / thread / poster / topic - DON'T READ IT!

I feel the same way about Chris being here as an "official Marriott presence". What's the big deal and why was it a big deal for some posters to have an "official Marriott presence"? If you have a specific question about the Marriott Rewards program that you want an official answer to, you've always been able to send an email from the Marriott Rewards website and, in my experience, receive an "official" answer within 24 hours. I'll continue to use that method to verify Chirs's posts in instances where the answer is important to me. It's not that I'm saying that Chris's word isn't "good", but I'd much rather have a documented email correspondence with Marriott than a print out of an internet message board to support my argument with a Marriott front desk clerk. This statement should in no way be taken as disdain for Chris or his presence here. It's fine. I just don't see why it is such a "big deal" to some people to the point of being concerned that if he's asked too many "tough questions", he'll leave. If he leaves, so what? How will that affect this forum or your life (I'm not trying to be an ..., I just really don't see what the big deal is).

Finally, is there a difference between "bit**ing about the lack of suite upgrades" and "requesting that the program documentation match the program practices"?

Thank you, my colossal waste of bandwidth on this colossally band-width wasting thread is now concluded.