FlyerTalk Forums - View Single Post - Baggage service guarantee "expired"?
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Old Jul 10, 2017, 1:07 am
  #14  
Eujeanie
 
Join Date: May 2009
Location: EUG
Programs: AS MVP, AA MM, HH Diamond, MR Gold
Posts: 8,220
Originally Posted by 98103
I'm going to +1 this. Why is it when an error occurs we shift to the statement "they intentionally screwed/lied to me?"
You're right, I should not have jumped to that conclusion.

I'll call AS today.

And for the person who asked, it was EWR.
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