FlyerTalk Forums - View Single Post - Briggs and Riley warranty not so great.
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Old Jul 9, 2017 | 8:25 pm
  #11  
GoRavens
 
Join Date: Jul 2016
Posts: 41
Originally Posted by Skywalker505
Exactly right. And, I believe Goruck will do the same.
Pelican is amazing as well. Tried to buy a replacement latch after I broke one. I was very frustrated when I couldn't find them online anywhere.

So I finally emailed them asking if I could buy a new latch. They wouldn't sell me one... They would only send me a whole set of four at no charge. Their policy seems to be "you break it, we back it".

I'll sing their praises forever. They make a great product too BTW.
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