Originally Posted by janehoya

While I share your sentiment, I can easily understand why in the current environment (at least on US airlines) a passenger will refuse to act in his/her best interests rather than risk angering a FA. I like to believe that I would stand up for myself and insist that I receive the full seat I booked (i.e. arm rest would have to be down) and/or wouldn't accept a "lesser" seat than I booked, but when faced with being removed from a flight, I suspect I would take the lesser seat. I imagine many others feel the same way I do. I don't like it one bit, but that's the way it is.