FlyerTalk Forums - View Single Post - ARCHIVE: 2017 Questions about, guide to, and listing of, compensation
Old Jul 8, 2017, 3:42 pm
  #190  
blakerson
 
Join Date: Nov 2015
Posts: 10
Date: May 30 & June 3

AAdvantage Status: Platinum

Fare class: Y & V

What happened: May 30 was DEN-DFW, cancelled due to mechanical. As the wait neared 2 hours, I deplaned and hopped the next flight departing immediately - but that left me in a last row middle seat with my carry-on forcibly gate-checked.

June 3 was DFW-SAN and also cancelled, due to the runway incident at SAT leaving crew stranded, but I was rebooked onto a flight the next day. Still wound up in a middle seat the next day.

Compensation: 15,000 RDM

Comments: Seems like a nice compensation amount to me. ^ This had been an expensive open-jaw ticket, so to pay a bunch and end up with Basic Economy levels of service/seating, and losing a day, had me pretty peeved. I wrote a polite, but disappointed, email to AA CS and (somewhat credibly) threatened to decamp to AS. For me, 15,000 represents 1.5 international trips' worth of RDM, so that seemed like a nice gesture. As a side benefit, my hometown is DFW, so being stranded there meant one more evening with friends and family. AA responded in less than a week and the miles had already posted.
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