Originally Posted by
lavajava
Great. Do let us know how you got on?
Another option might be to involve the Twitter team via direct message.
Good luck getting your access back.
To close this off, I tried the process one last time so I had the story straight before picking up the phone to BA again........... - and this time it worked fine with the security code sent to the email address, password reset and access restored. No idea what the problem was previously.
Many thanks indeed.