Originally Posted by
joeags
Would the person staying be eligible to get the night credit if they showed their card in a situation like this? OP mentioned the clerk changed the name to his wife's. Would she get the credit even though the points came elsewhere?
There is no point earned if the check in person does not have a Marriott account attached to it.
When the name on the reservation is changed, the reservation now belongs to the person's name on it, NOT who initially booked it. So in this case, the husband's name is removed, he no longer has anything to do with that reservation - he will not get any point / night credit whatsoever. At the same time his wife has no status, would not get any benefit of his status because he is not staying. On top of that his wife does not have a Marriott account, therefore the night would be "lost".
FWIW, Marriott system is very strict. There are occasions when the name on the payment card did not match with the name on the reservation, you dont get credit either. We have had that misfortune when we were doing stays between 2 persons' accounts and the hotels messed up in the billings - took forever to get it straightened up.