Just a suggestion for those who can fly other large airlines as opposed to
Northwest. Airlines like American, Delta, United and others Award lifetime status in their Elite programs for those who log lots of miles over the years. Marriott also does the same thing with lifetime status and it creates a good
will from their longterm customers to thank them for their commitment to the
company. Northwest is a here and now comapny that has the "what have you done for me lately " for their customers and a CEO who is clueless about how
to support customers.