FlyerTalk Forums - View Single Post - Can somebody shed light on this OB Missing Flight Claim Behaviour?
Old Jul 7, 2017 | 7:03 am
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BA6501
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When I've got that, it's because the flights were on different ticket numbers.

E.g. flights 1-2-3-4 were on ticket 125-XXXXXXXX01
Flights 5-6 were on ticket 125-XXXXXXXX02

They had to be entered separately.

Same if flights were changed after departure resulting in a new e-ticket for the remaining flights.
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