Originally Posted by
JackE
My wife is staying in a room I reserved and paid for with points. Customer Service has put her name on and taken mine off.
She doesn't have a Marriott account. Do the status nights go to my account or are they lost?
Thanks!
Program T&Cs state program benefits are for the member when they stay and pay for the room. There have been too many instances where someone would play travel agent and book rooms for family and friends expecting to earn credit for rooms when they are nowhere near the property. This is considered defrauding the program and rules have been written against it.