FlyerTalk Forums - View Single Post - Can somebody shed light on this OB Missing Flight Claim Behaviour?
Thread: Can somebody shed light on this OB Missing Flight Claim Behaviour?
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Old Jul 7, 2017 | 5:34 am
  #2  
rapidex
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15 Years on Site
 
Join Date: Nov 2010
Posts: 5,888
Originally Posted by Deckard
For some reason none of the flights I have taken in the past 12 months have credited to On Business and I only just noticed, so I just submitted 20+ claims (as you can only go back 4 months).

Checking the status of 5 of them I see

"Flight number on the claim does not match the booking".

Well - the E-Ticket number was there, the passenger number was the same and the date was correct - why reject the claim? What possible fraud could IO be committing? Or am I missing a point? - something I seem to do a lot on FT...
We long ago gave up chasing missing ON Business points and simply dont bother with the scheme any more.The amount of time taken to chase far outweighs the eventual benefit.
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