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Old Jul 6, 2017 | 1:24 pm
  #64  
Hilton Honors Ambassador
Company Representative - Honors by Hilton
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15 Years on Site
 
Join Date: Aug 2009
Programs: Hilton Honors
Posts: 1,516
Hi all,

Shared the feedback on this thread with the Hilton Honors team - we're going to update the T&Cs to avoid any potential confusion going forward. In the meantime, clarifying that if someone is staying on a Points & Money stay, he/she will be required to pay for applicable taxes and fees (including resort fees) because there’s a paid component to the stay. Only 100% Points stays would be eligible to have the resort fee waived.

Let me know if that makes sense/if you all have any other questions. Happy to relay them back to the team.

Thanks!
Lauren
Hilton Honors Ambassador is offline