Was upgraded tonight to a Caroline Astor Suite proactively, without asking.

Offered 500 StarPoints and 4pm checkout.

My rate included breakfast, so I did not inquire whether this was a benefit for Platinums.

Some observations:
- English proficiency of the staff (bellboy, check in staff, butler, Chinese restaurant waiter) is average. I would say even below par for a hotel of this level.
- Chinese restaurant was empty when I dined at 8:00pm. I was the only one there for the duration of my dinner. Menu was ridiculously expensive, and the food was average.
- I peeked into the Japanese restaurant, and saw it similarly deserted during dinner.
- The Social Restaurant at the G/F had only a few tables occupied during dinner.
- The Drawing Room (bar) was totally empty at 9:30pm
- The 24-hour gym has a good selection of Life Fitness equipment. I like the treadmills...showing the scenery of Auckland like I was running around the city while I was jogging on the treadmill

Will try breakfast at Social tomorrow.

Have now tried this hotel once; will probably not be returning. Going to W Shanghai tomorrow!