FlyerTalk Forums - View Single Post - suggestions on what to do when traffic accident causes a missed flight?
Old Jul 5, 2017 | 8:18 am
  #32  
Pharaoh
 
Join Date: Jun 2002
Location: Kingdom of the Sun
Programs: DL GM/MM
Posts: 3,708
Originally Posted by kettle1
Where is it stated in the CoC that DL currently has a "flat tire rule"? That has been gone for years. You can always look for a friendly DL agent to waive the rules, but that is the luck of the draw, not the rules. If you want protection, buy trip insurance.
It may not be a part of the passenger contract (CoC) but OHDL1 implied it's in some sort of procedure manual:
It's actually a written rule. I'm sure that some RES or TA agents aren't aware of it...but, it does exist. Suggest they look it up internally. ...
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