Steerage Class is alive and well on UA
So many mistakes here, where to start.
- Gate agent willfully failed to notice only one of the two tickets scanned. Supervisor failed to ensure employee is competent which means supervisor is incompetent.
- On plane flight attendant saw the two tickets, didn't have a clue what to do, how to check. Again supervisor failed to ensure employee is competent which again means supervisor is incompetent.
- Two incompetent employees at once, two incompetent supervisors. Standard for UA.
- UA takes five days to realize their two employees and supervisors are incompetent, just another day plus incompetent UA senior supervisors who didn't have a clue what a timely apology is. Too busy coasting to retirement, sitting on their fat okole.
- UA gets cheap on the compensation for so many incompetent people ruining this women's flight. Should have fully refunded all her expenses for the flight for so many willful failures.
- UA gives her a voucher? Seriously? Really? Cheap baboozes.
- UA's CEO is the "Weak Link" directly responsible for everything their employees willfully fail to do. Man does not deserve a dime of bonus this year. Clawback would work for me.