If this really happened as stated, this is should be a large fine against United for violating FAA safety regulations. Forcing someone over 2 years old to fly without a seat is, I imagine, against regs.
Edit: well, this looks confirmed. United is admitting it was at fault for incorrectly scanning the child's ticket. Someone should lose their job for safety violation on this one. United is only refunding the child's $1000 ticket. Seems like far too little far too late. After all, the child did not get a seat, so of COURSE they must refund his ticket. United, once again, shows its cheapness and incompetency.
Being picked up by other news orgs now....
http://www.hawaiinewsnow.com/story/3...ndby-passenger