FlyerTalk Forums - View Single Post - The 2017 BA compensation thread: Your guide to Regulation EC261/2004
Old Jul 4, 2017, 1:15 pm
  #978  
lgflyer
 
Join Date: Jan 2014
Posts: 15
I have the following situation:
Flight from outside the EU to an EU country in BA with a connection in London. The BA flight was delayed >3 hours (it actually landed in London with a delay of 200+ minutes, so I would have missed my connection).
At the departure airport, they rerouted me on a direct flight to the EU country. I reached my destination with no delay (in fact I arrived slightly earlier).
BA denies my EU261 compensation claim because I did not arrive to my destination with any delay. However, reading the EU261 rules I think I should get compensation.
Any thoughts?
Also, which enforcement body shall I contact? I believe in my case it would not be the CAA but the body from my destination country?
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