Originally Posted by
emma69
IME a phone call to the claims line can clarify what you can claim and what documentation they will need for it. My insurance has never asked me to state which part of the policy I am claiming, only the receipts / evidence for what I am claiming.
I pretty much know what documentation they'll request, and I have it. They will want confirmation from AA of the delay due to weather, and receipts for the Uber and SFO Hotel, both of which I have.