I asked for a call back as the reasons given by the call centre, variously; Brexit, something about Schiphol needing to see my passport, something about me needing a visa to enter the UK, were all clearly wrong.
And the fact that an offload followed by a new OLCI caused it to disappear suggest to me that it was an IT error, rather than a major problem with my immigration status (another reason given)
Will see I get a call.
Last edited by happyintheair; Jul 4, 2017 at 4:41 am
Reason: added semi colon