Couldn't agree more with your views on MO and Parigi. We saw the Fornasetti Suite at MO, which is their 2nd best suite, and even that did not impress us. Low ceilings, small bedroom, absolutely no view and a huge amount of your space taken up with corridors. The reception area felt like a business hotel, the spa was unimpressive and the knowledge of the staff and brief service we received paled in comparison to FS.

My biggest issue with FS is, as you say, the need to have a higher suite to enjoy it. After seeing an Executive Suite for ~€2100/n and finding it uneventful, it means spending north of €3k/n for a city hotel to be in a room type that you can get for half the price at the Parigi.

The concierge team at Parigi were fantastic, but it felt somewhat that no one else there truly understood luxury; that moment where you are made to feel loved, even though you know it's ultimately all fake. But FS were immense at being better at being fake, whereas Parigi felt like most of the staff didn't really want to be there. I had a great experience when taking photos of the bar this morning, where the receptionist told me I was not allowed to do so with a professional camera. Rather than arguing the semantics of what they meant and how an iPhone 7 would have a better camera on it than most digital cameras from 5 years ago, I just went and asked for the Duty Manager to give me permission. When he authorised it, she looked like she wanted to kill me.

My girlfriend also had quite the experience in the spa, whereby an elder gentleman decided to wander around completely nude whilst going swimming and sitting in the jacuzzi. I'm not in any way saying the two are related, but she also found traces of mould in the jacuzzi. After complaining, nothing was escalated and the Duty Manager who spoke to me even admitted he wasn't aware of it. In these scenarios, service recovery is not always necessary, but knowing they took it seriously is.


Please enjoy this photo that I was banned from taking