I stayed here Saturday night.
I'm a Diamond member and was using a free weekend night certificate from my Citi credit card. I emailed the hotel a day in advance to request early check in at about 12:30 p.m. They emailed me back to say this would not be a problem and that I could check in on 40th floor lobby or 39th floor executive lounge.
On arrival at hotel I took the lift to 39th floor to check in, but the public elevator from the ground floor only goes to the public parts of the 39th floor, like the meeting rooms, chapel, etc.
Got back on elevator, went to 40th floor. Lobby is stunning.
Room was ready on arrival and was upgraded to an executive corner room - 3432. I don't think it was an "Executive Corner Suite," but it was large and it did have a sitting area. Beautiful room. Great views. Floor to ceiling curved windows. One of the best rooms I've ever stayed in.
The lounge is very nice and the canapes very substantial.
I took breakfast in the 40th floor lobby restaurant the next day. I didn't see an omelette station so I just scooped out some scrambled eggs. After sitting down someone did come by with an egg menu listing options for freshly cooked eggs, pancakes, I think French toast, etc. So consider this to be a "semi a la carte" buffet breakfast at least in the restaurant.
They let me check out at 3 pm. I called around 2:30 and asked to have my bags brought down to the ground floor, and then I waited what I thought was an appropriate amount of time (for an impatient American, so 10 minutes) without anyone showing up, so I decided to just schlep the bags myself down to the lobby and then to the ground floor.
Was charged 200 yen on check out for city tax. Took taxi to Namba station (1540 yen) and then Nankai train to KIX airport (920 yen).
Last edited by jphripjah; Mar 17, 2018 at 4:05 pm