Emirates and Flight Cancellation (Entitlements)
Hi All,
Not a frequent poster to this site, but observe on a regular basis. I flew with Emirates May/June 16 while traveling around the Emirates and Asia
I had a mixed fare type with me traveling in both Y and J. We left Ireland on the 14th May 2016 while only a couple of days into our travels i receive an e-mail saying our flight EK395 on the 2 June 2016 07.10am would be cancelled and to contact them to book an alternative .
I was flying J on this flight and my companions Y
The options they gave us was either EK379 depart 00.10am either on the 2/3rd June arriving at 03.10am
As we had budgeted for this trip accordingly and booked activities in Dubai with very little time if we flew in a day later we would have to loose our prepaid activities and a days accommodation. If we left on the earlier flight we would loose 1 nights hotel accommodation in Thailand and have to look for accommodation on an early arrival . Trying to sort all this out while trying to travel on the go proved timely and put a downer on our trip.
I asked Emirates if we where to fly in earlier and loose a night in Thailand could they offer us some sort of accommodation until our accommodation would be vacant or access to a place to wait Ie Lounge etc but they said the could do nothing.
In the end we had to loose a night in Thailand by taking the earlier flight, otherwise we would have missed out on our schedule of activities in Dubai as we had only 4 nights planned for Dubai. We had to pay for accommodation on arrival in Dubai and loose a nights paid accommodation in Thailand all what we did not budget for.
Is it tough luck or should i be entitled to any compensation under the Eu rules
Flight No: 163 Y 384 Y 395 J 163 J
All one booking
Keith
Last edited by KWalshe; Jul 2, 2017 at 12:18 pm