FAs will still presumably have discretion, and given its likely going to be tracked by the company, I don't think FAs would be giving out things like candy because eventually, the company will make them justify why and discipline them if they are giving out for no reason. Kind of like GAs now know not to break the rules and upgrade friends over the list, for example, as they know their work is logged and they can easily be found out.

Also, not sure how much different this is than today - I can make some frivolous complaint after the flight and send in through the website - in fact, I think that would be easier since a person responding to that probably isn't going to check for something minor and will just send out something. As an example, I sent in a complaint when we were delayed an extra half hour because, despite no aircraft change, our already oversold 737, had the seatmap of a 179 seat version vs. the 167 seat version, so two full rows of folks had seat assignments that didn't exist, and they didn't figure this out until they were actually onboard. I specifically said, I don't want comp - but this to be a learning moment and not to have this happen again. of course, I was given $75 ETC Aanyway.

cant they already do this - I haven't had many situations where it's been needed, but certainly for things like 4+ hour delays, etc. there are emails automatically sent during flight and in my inbox on landing. Certainly, there have been other reports of similar here.

This, I think.