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Old May 22, 2004 | 10:59 am
  #14  
trd
 
Join Date: Jul 2000
Location: MKE
Programs: DL Platinum; Hyatt Diamond
Posts: 1,119
copied from this weekend's NWA newswire:

Enhancements Made to nwa.com

Northwest has added several enhanced customer features and conveniences to nwa.com "View Reservations." Customers can take advantage of the following enhancements:

All customers can view their Northwest reservations, regardless of original booking source or ticket type. This includes positive space and standby (non-revenue) reservations.
Automatic display of all active reservations for customers logged in to nwa.com
Addition of four local Asian languages: Japanese, Simplified Chinese, Traditional Chinese and Korean
All reservation detail, including seat assignments, consolidated on one page
New display of special reservation service requests such as wheelchair assistance, pet requests, special meal requests, unaccompanied minor and passport information
New display of waitlisted flight requests
To aid alliance customers, new "check-in with" advisories and both the operating and marketing carrier flight numbers are displayed
Added new quick link icons for customers to print their itinerary, e-mail their itinerary to others, or view frequently asked questions
"Smart" links offer customers services unique to their reservation: check-in for e-ticket customers within check-in range, change flight service for e-ticket customers, and irregular operations rebooking services if a cancelled flight exists.

"View reservations" is available in English on all nwa.com web sites. It is available in Japanese, Simplified Chinese, Traditional Chinese and Korean on the worldwide sites.
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