Originally Posted by hockeyinsider

One thing I've noticed is that in North America the sort of folks who typically work at hotels view their employment merely as a "job" as opposed to a "career." Perhaps it's because Americans have an obsession with upward mobility into the mythical middle-class so, as a result, there's some sort of stigma against having a "career" in service and hospitality.

By contrast, if you look at hotels elsewhere, say in Asia, many, if not most, of the workers at upscale hotels are all 20-somethings who studied hotel management or hospitality in a vocational school, college or university. Most, at least front line workers, speak at least one, if not two, languages fluently or enough to converse and provide service.