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Old May 22, 2004 | 10:14 am
  #8  
Sydny
 
Join Date: May 2003
Location: KOA
Programs: AA,UA,NW,CO,AQ,HA
Posts: 196
RE: Epilogue to "Is This Fair"

TO: MAGEXPECT

Just as I was packing for my trip to ROC, I checked my bank balances via the internet, and sure enough, there was a major credit on my CC......as promised by AirNZ! It was the exact amount, and I was very grateful writing my thank you note to the CEO.

So, the moral of the story is: TURBO TO THE TOP when disaster strikes, especially when there are questions to be answered!

It's nice to know that fairness survives, but honestly, I would have LOVED to have the FC tickets! Nevertheless, the CEO offered his deepest apologies, and to please schedule another trip Down Under using AirNZ again.

Thanks to you Magexpect, for your support and suggestions with my demise, and you asked me to tell you what the up-shot was with this story. Now you have it, but I hope we don't lose touch just because the story ended?

Aloha,
Sydny - ITO
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