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Old Jul 1, 2017 | 5:09 am
  #133  
Flexible preferences
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Interesting article here about the worst offenders:

http://www.telegraph.co.uk/news/2017...ed-passengers/

CAA data shows the worst offender for losing cases brought to the CAA was Norwegian, followed by Vueling and Ryanair.

Emirates had an interesting twist - of the cases that were brought to the CAA, they then point blank refused to pay out 74% of the times that CAA ruled they should. United refused to pay in 42% of such cases.
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