Originally Posted by
docbert
Where is that written? I've never heard of such a provision.
The mandated 24 hour cancellation window doesn't apply if the ticket is purchased within 7 days of the flight, but UA's policy is more generous than it legally needs to be and does allow it within 7 days.
https://www.united.com/web/en-US/con...rst-print.aspx
4. Allow reservations to be canceled for a certain period after purchase
When you book and ticket a reservation through united.com, the United mobile app, the United Customer Contact Center, at our ticket counters or city ticket offices, or if you use MileagePlus® miles to book an award ticket with any of these sources, we will allow you to cancel the ticketed reservation without penalty and receive a 100 percent refund of the ticket price to the original form of payment if you cancel the reservation within 24 hours of purchase and
if the reservation is made one week or more prior to the original scheduled departure flight. Or, if you are not traveling on a Basic Economy ticket, you may change wholly unused tickets within 24 hours of purchase without incurring normally applicable change fees in accordance with United's 24-hour flexible booking policy. Any applicable differences in fare still apply. Normal change and refund policies apply if your request is not made prior to scheduled flight departure.