Originally Posted by
tiffany
does chase only allow you to combine/transfer to your family(same household) once a year? my dad transferred his points to mine in March. Now, I want to transfer my husband points to my account, chase wont let me. He has chase saphire preferred , I have chase sapphire reserve. Chase representative can't transfer it either. Please let me know if this is new policy . What can I do to combine. TIA.
See the 2 posts directly prior to yours that describe the success story. You have 2 external accounts (dad and husband) trying to combine points to your account. This generally doesn't work.
Try this: have your dad remove your card from his combine points options. Wait at least 24 hours -- longer is better. Then have your husband try again.
FYI - Chase phone reps will make up a phony reason (like one transfer per year) when they can't figure out how to make something work.