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Thread: Business Extra ("ExtrAA") Program (master thread)
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Old Jun 30, 2017, 2:13 pm
  #159  
billgrates3
 
Join Date: Jun 2006
Location: SFO/OAK
Programs: AA EXP 3.4MM, BAEC, UAMP, Skyteam (<10k) HH Gold, IHG Plat, Hertz Gold, GE/TSA TT
Posts: 2,723
Originally Posted by dkc192
Interesting. That's not been my experience, though I've never been EXP. In the past couple years, I've always been sent to Meeting Services to upgrade my booking and withdraw/apply my certificate. What gives?!
BTW - I think you can also call 1-800-433-1790 where the hours are 6am to midnight CT.
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