Originally Posted by
slidergirl
How did you know, by just looking at the website, that all of those suites you supposedly saw were going to be VACANT, CLEAN, and INSPECTED and ready for occupancy when you wanted to check in? I need access to that site? As far as I know, the website only shows rooms that will be vacant on that day, not whether or not it is available for early check in, whether someone has a late check out, whether a number of the rooms are vacant, but dropped from HK services. How many of those vacant rooms are pre-blocked and marked "do not move" for all sorts of reasons? Until a room is actually checked in, it is still "vacant"...
Actually, the web site only shows what the property is willing to
sell. Has nothing to do with how many are/will be vacant that day. Hotels have a long history showing them what they can expect in the way of last-minute cancellations and/or no shows. Many properties will risk the occasional walk and offer more rooms online than they actually have at the property.
The in-house system will be much more accurate as to what is available also taking into account rooms that may be blocked for maintenance or special needs. Using their website to bully them into possibly bumping someone else is not good. The website is not a good data source, although the only one we've got.