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Thread: Hyatt Ziva Cancun - REVIEW - MASTER THREAD
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Old Jun 29, 2017, 9:10 pm
  #209  
ekozie
 
Join Date: May 2011
Programs: Delta PM, Hyatt Plat-ist, Bonvoyyyyyyed, Hilton $15 Daily F&B Receiver, Food Lion MVP
Posts: 1,203
Originally Posted by junks2010
Just called Hyatt to book a 6 night stay using free nights (4) and points (2).

During the week that I want, the hotel seems to have a 5 night minimum restriction.
The rep could not book my stay because she had to book the free nights individually and the reservation system would not show anything available for one night when she searched. This make no sense to me because I would book 6 nights total.

Any suggestions?
Thanks.
HUACA, rinse, repeat. Hyatt phone reps, even on elite lines, have really gone down the drain. Can't remember the last time I got what I needed accomplished with them on the first call.
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