Originally Posted by
YEG_SE4Life
We can each only comment on our own personal experiences. I don't believe it is ever okay for someone in the service industry to get snarly with their customers. I have seen some amazing self control with horrible customers. Maybe it is a function of the routes I fly, or maybe I just don't fly enough. I just haven't experienced it. I believe that, to say 25% of the staff is this way, well that is quite overstated. They are all people and I am sure that each of them has days when it is difficult to excersize that control, just as I do.
The one issue though, is that you "look" like an SE in J. You're old enough to be successful. You're white enough to be successful. You're male enough to be successful. You dress smartly enough to be successful.
Yes, those are all incorrect stereotypes. But I am not at all surprised that you are always treated well, whereas a 17 year old Asian female is not.