Originally Posted by
YEG_SE4Life
I must be the luckiest customer at AC. 100% of my AC interactions are with the employees in your third category. The category, you appear to belive, that is in the small minority. In fact, the interactions I have witnessed with others, on my occasional flights, are always with the same employees in the third category.
So when the term "dragon" comes up on here, on this ac board, referring to a FA or GA, you've never once met one? You've never once had the surly, rude, condescending attitude complete with withering sighs and head shakes.
Never?
100% of your interactions with AC employees you've never once run into one of these people? Then I would agree with you. YEG_SE4Life is ........................ the luckiest customer at AC
AC has some fantastic employees, they also have some people who are like deadwood, they who should be working in a capacity where interaction with the customer is not required.