Originally Posted by
The smallest state
- Customers the very bottom rung of the corporate ladder. Treated as disdain by some, suspicion by most and with respect by a few the customer needs to fit in a box.
I must be the luckiest customer at AC. 100% of my AC interactions are with the employees in your third category. The category, you appear to belive, that is in the small minority. In fact, the interactions I have witnessed with others, on my occasional flights, are always with the same employees in the third category.