FlyerTalk Forums - View Single Post - Can Air India withhold a flight coupon
Thread: Can Air India withhold a flight coupon
View Single Post
Old May 21, 2004 | 7:57 pm
  #2  
rnprasad
10 Countries Visited
20 Countries Visited
30 Countries Visited
20 Years on Site
 
Join Date: Jul 2002
Location: Salt Lake City, UT
Programs: AA Life time Platinum, Marriott Platinum, SPG Platinum
Posts: 234
Originally Posted by miler
My niece had a ticket from PITTSBURGH (PIT) - NEWARK (EWR) - MUMBAI (BOM) - KOLKATA (CCU). The original booking was for July 2004. She pre-poned it to May 2004. As per Air India, all changes in flights etc. require re-issue of tickets. The ticket was sent to AI-NYC. However AI-NYC issued only the PIT - EWR - BOM only instead of
PIT - EWR - BOM - CCU.

No amount of protestation helped. In the circumstances the PAX had to buy another ticket BOM-CCU?

The questions are:
1. Can Air India do this?
2. What compensation can be claimed against Air India?
3. How to get reimbursements for BOM-CCU ticket?

Any help would be much appreciated.

Thanks.

It will help if you give some more details. Did your niece purchase the original ticket from AI? What is the carrier on the original Iten from BOM-CCU?
rnprasad is offline  
Reply