Originally Posted by
writerguyfl
That's certainly a valid concern. But I'd argue that if anyone is in that situation, they should be calling the hotel and not simply sending an email or message through the Hilton app. Emails/messages can end up sitting in an "in" box; phone calls usually get you the instant attention of a person.
You would think so. But in today's day and age, apparently tweets get you a response faster than anything else? You can also reach much more important people than you can via the phone, apparently.