View Single Post
Old Jun 29, 17, 8:24 am
  #12  
jlemon
 
Join Date: Apr 2010
Location: LFT
Programs: No longer lowly AA Gold, lots of AA, AS & DL miles & BA Avios, former CO Platinum Elite (sigh...)
Posts: 9,189
Originally Posted by 3Cforme View Post
I haven't flown from STS but I'm guessing this is a station where the ticketing, GA, baggage handlers, and marshallers are all the same three or four(?) people and they were all out of the tarmac at that point?
Yep, it's not a big AS station, to be sure. We've flown in and out of there several times and have been impressed with the ground staff.

Case in point: we recently checked in at STS following our birthday celebration the day before with friends who live in the area (my fiancée and I have the same birthday) and mentioned this to the ticket agent who also then served as the gate agent boarding the Q400. The result? When he announced boarding, he mentioned our birthdays over the PA and then called us to board first! Which we did to a sitting ovation by the other passengers.

So there are some very good QX/AS folks at STS; however, it appears it is a small staff.
jlemon is offline