Originally Posted by
Worcester
Be fair Hiddy, it's alright for us on here as most of us have at least some idea of our rights. But then for a lot on here a couple of hundred £ is not a big deal. This rule would help infrequent travellers who BA (and many other airlines) often does let down by not informing them of their rights (or at best doing the absolute minimum).
I agree however that wasn't my point. I would have expected better from Which. Singling out BA without facts and figures to back up their claim as being the bad boy in all of this may give the consumer the wrong impression. The quote below looks to have been written by someone with an axe to grind.
British Airways is failing its passengers.
When you’re hit by flight cancellations and delays,
we think airlines should step up and compensate you automatically.
BA hasn’t. This is unacceptable.