Originally Posted by
gilbertaue
Hey
FGunawan, no problems and this is what the community is for. As written to you in the PM, the Stay Plus benefits for LCAH members is a gray area and Accorhotels has acknowledged that it needs looking into to standardize. Even the GM of the Pullman CP agrees. So for now a quick fix has been done, check if they can clear up a night for you and you should be good to go!
For all its minor flaws LCAH and Accor+ have, I appreciate that the whole management is approachable and I see that as good enough for me to stick by them

An update to the forum. I sent my email last night the the GM and this morning I received booking confirmation at the hotel for the date we need. He went ahead and had his team make the booking for me, using Stay Plus. This whole thing has been resolved more than satisfactorily for me