Originally Posted by
IAN-UK
Poor old QR is getting hammered on these super-cheap F and C tickets receiving very expensive last-minute re-routings on other carriers.
You can almost understand the reluctance to establish and comply with any sensible policy which follows even vaguely their own "rules".
Even more bizarre, they are still selling cheap ex-Egypt fares after October
eg LXR-MEL $US1850 business return.
I wouldn't even argue against just offering cancellation and refund as the only remedy for ex-Egypt fares at present as being reasonable but if they are going to offer reroute make it a transparent and feasible process. If they can't get passengers on flights from LXR, tell them that early (or at least give them 2 weeks notice not 72 hrs)