Houston news is reporting that UA threatened to take away the man's mileage account and ban him from flying UA if he sued...
How did a claims official look at video and conclude that was the appropriate response? Unreal
Mr. Tigner reached out to Nancy Tibbetts, senior claims representative [at United] and he was met with a threat. She told Mr. Tigner that if he filed a lawsuit, he would be banned from ever flying United Airlines again and would lose all of his frequent flyer miles...”
Link:
http://www.click2houston.com/news/ho...-deter-lawsuit