FlyerTalk Forums - View Single Post - Paid [LX] seat selection got cancelled 48 hours before departure
Thread: Paid [LX] seat selection got cancelled 48 hours before departure
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Old Jun 27, 2017 | 12:16 am
  #10  
jerry305
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Join Date: Sep 2010
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Originally Posted by s0ssos
But that's not right ...

Maybe a class action lawsuit for all the people with unclaimed refunded cancelled tickets would get them to change their attitude?
Originally Posted by s0ssos
But they should automatically refund you, because they didn't provide the service. They didn't ask the customer for permission to change the seats. Why should the customer have to request a refund?
I think the OP is interested in what will work.
How the system should work isn't going to be of much help.
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