FlyerTalk Forums - View Single Post - Royal Laurel not "best business" as OMAAT states
Old Jun 26, 2017 | 11:30 am
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s0ssos
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Originally Posted by gengar
For example, I've flown BR RL ever since CI axed F on TPACs and not once have I ever been escorted to my seat (sample size in the double digits), although I'll note that, experiencing it regularly on BA F, I personally don't care for this service. But as an example of service decline, not allowing any items to be stowed at the seat is a recent policy and they do not handle it well at all; as I've mentioned in other posts in this forum, FAs on multiple occasions have simply grabbed my stuff and tried to stow it without even asking me to do it first.


I haven't noticed any difference, so I'm not sure it applies to BR. Wouldn't be surprised if true, though - it's widely accepted to be true on other carriers like CX.
But on CX they actually speak English. On BR it would be painful.

Yea, the purser asked to stow my bag, but I could hear her a bang as she settled it in the overhead (there was a camera in there). Definitely a fail. Though cameras are pretty resilient and it wouldn't hurt it, it doesn't sound nice.
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