From another subforum:
Originally Posted by
2035
... With my (Israel-based) PPB a/c I can upgrade from almost any economy class to business on LH and LX TLV-FRA/MUC/ZRH...
Trying to upgrade econ (W) to biz for LAX-FRA using BenefitPoints in the Chinese PPB program. Response:
"You are kindly informed that there is no seat available for upgrade to Business Class LH457. We will keep our eyes on the flight upgrade."
Hmm, not what I thought after reading above post earlier. And what's that strange line about "keeping an eye on it"? So I asked back to put me on the upgrade waitlist where I've been many times before for M&M upgrades. Response:
"We cannot process the award upgrade request for wait list segment, so that we cannot get the result if upgrade business class available or not."
How can they not have access to the Lufthansa waitlist system? And how in the world are they handling those requests then?
Seats could become available any day and then be taken quickly. Will they manually check every day? What if they forget? Should I email them a reminder every day (only half joking)? And does that mean no priority for Sen status and I only get upgrades after ALL waitlist requests are filled (else how would PPB get to see free seats)?
TBH, I already find it off-putting enough that I can't just book the upgrades myself online. Instead I have to call or email them. Do other PartnerPlusBenefit marktes handle upgrades the same manual way? And are they all unable to give us proper waitlist spots?